| Traffic & Parking violations | All the traffic and parking violations must be borne by the customer. If it requires any court or police procedures, they must be fulfilled by the customer. |
| Damage/Loss of key | ₹450 to be charged if the key is lost or damaged. |
| Any minor damage to the scooter | To be charged at actuals |
| Any minor damage to the scooter | Customers must bear the cost of standard deductible as well as any difference between the actuals and insurance pay-out plus per day holding charge as per their plan. |
| Towing | No cost if the vehicle fails. Full cost to be borne by the customer in case of user negligence. |
| Not returning within the lease period | Holding charges as per their plan for extra days, the customer holds back the vehicle |
Any violations made by Muvnw's User on the Muvnw scooter, for example over speeding, drunk driving, so on, the User will be responsible for all damage, liability and fines in addition to legal action.
1. Payments by Users shall be made through UPI. It is the
responsibility of the User to ensure the account from which the
amounts are to be collected have sufficient funds or credit available
to cover all charged.
2. In the event a User defaults any payment, Muvnw Technologies Pvt
Ltd. Is entitled to forfeit the caution deposit. In case the deposit
is lesser than the amount owed by the User, Muvnw Technologies Pvt Ltd
is entitled to charge reminder fees and default interest in accordance
with the provisions of the law. In addition, Muvnw Technologies Pvt
Ltd may utilize third parties to collect amounts owed to Muvnw
Technologies Pvt Ltd by the User.
3. With all the clauses mentioned above, Muvnw Technologies Pvt Ltd
reserves the right to prohibit a User from making more reservations
until all outstanding fees in the User's account have been paid
in full. In the event a fee is incurred, Users will receive a
notification from Muvnw Technologies Pvt Ltd that will have detailed
payment instructions.
1. Muvnw Technologies Pvt Ltd provides third party liability
insurance.
2. If the User is involved in an accident (including but not limited
to a collision or misuse of vehicle) User will be responsible for a
standard insurance deductible payment. The User will be obligated to
pay the repair cost as per actual bill electronically through our app.
3. User will be responsible for all towing and impounding charges
associated with a collision.
4. Muvnw Technologies Pvt Ltd will be responsible for all towing and
impounding charges associated with a vehicle failure.
5. User will be responsible for all applicable damages and costs,
including those in excess of the applicable damage fee, arising from
the User's failure to comply with the terms of the agreement
and/or a violation of the law
1. Users are responsible for all the tolls and parking charges
wherever applicable.
2. Muvnw Technologies Pvt Ltd vehicles are only permitted to ply
within the states they are registered in/issued to the User.
3. By joining Muvnw Technologies Pvt Ltd, User agrees to pay Muvnw
Technologies Pvt Ltd all the costs, fees, charges, and expenses set
out in the agreement, including specifically and without limitation
those set forth in this schedule. The following is not exhaustive and
other specific fees, costs and charges may apply. Other applicable
costs will be communicated to the User.
4. Muvnw Technologies Pvt Ltd reserves the right to change terms of
this policy from time to time and shall give notice of such changes to
User in a timely manner. Notice to the Users shall be considered given
when such notice is indicated and accessible from the first age
accessed after User enters to the Muvnw Technologies Pvt Ltd website
or mobile application (Muvnw.com) or by email to the User's email
address provided to Muvnw Technologies Pvt Ltd at the time of
registration.
User agrees that the amended terms and conditions of this agreement
shall be effective and binding the earlier of (1) the effective date
indicated in such notice; or (2) on the date posted on Muvnw
Technologies Pvt Ltd's website.