User shall avail Services offered by Muvnw Technologies Pvt Ltd only on completion of registration as a User
either through the App. All applications for registration shall satisfy the eligibility criteria and be
supported by necessary documentation provided under ANNEXURE B.
Satisfying the eligibility criteria required to become a User shall not automatically give an applicant the
right to avail the Services. Acceptance of the registration is subject to approval by Muvnw Technologies Pvt
Ltd
at its sole discretion.
Muvnw Technologies Pvt Ltd reserves the right to examine and verify the authenticity of the documentation
provided by the Users. By submitting the necessary documents through App, Website or in physical form, it is
deemed that the User gave consent to conduct background checks by us or our partners
All bookings to avail Services through the App must be made solely by User. The User shall not make
bookings on
behalf of or for the benefit or any other person or body corporate. Breach of this term shall constitute
a material
breach of these terms and conditions and the User shall be liable for all consequences arising from any
and all acts
and omissions of the actual user of the Vehicle/(s).
Further, in the event the User contravenes the foregoing term, the User shall be liable to pay any
penalty levied by Muvnw Technologies Pvt Ltd in this regard, notwithstanding Muvnw Technologies Pvt
Ltd's right to terminate the User's registration. Bookings shall be processed by Muvnw Technologies
Pvt
Ltd on a first-come first-serve basis. Muvnw Technologies Pvt Ltd does not guarantee the availability of
any particular Vehicle at any given time.
The User shall pay such Fees as may be prescribed by Muvnw Technologies Pvt Ltd from time to time,
towards availing the Services.The User shall notify his/ her intent to terminate the rental term, at
least seven (7) days prior to the date of expiration of the rental term. In the event the User fails to
so notify the same, the rental term shall automatically stand renewed for a further period of [days/
weeks/ months]
The pre-booked Vehicle shall be picked up by the User from the designated Muvnw Technologies Pvt Ltd hub
or any other destination as specified by Muvnw Technologies Pvt Ltd, after verifying his/her identity
and on completing the requisite paperwork. Booking time shall be calculated from the moment the User
gains possession of the Vehicle. Prior to taking possession, it shall be the User's responsibility to
inspect the Vehicle carefully.
In the event of any damages or malfunction, the User should inform Muvnw
Technologies Pvt Ltd of the same immediately, prior to taking over its possession, failing which Muvnw
Technologies Pvt Ltd shall not be responsible for any consequences arising therefrom. At the end of the
booking, the User shall return the Vehicle at such place as designated by Muvnw Technologies Pvt Ltd
from time to time or any such place as specified by the User while booking the Vehicle.
It shall be the
responsibility of the User to return the Vehicle in the same condition as it was received, normal wear
and tear excepted and also return all documentation such as registration certificate, insurance
certificate, etc that were handed over to the User.
In case of damages and/ or repairs to the Vehicle on account of the use by the User, the User shall bear
all expenses in relation to the same. Muvnw Technologies Pvt Ltd shall also be entitled to levy a
penalty for every day that the User is in delay of returning of the Vehicle.
It is hereby clarified that:
(a) the risk of loss in the Vehicle shall be passed on to the User, upon
handing over of the possession of the Vehicle to the User; and
(b) the title to the Vehicle shall, at
all times, remain with Muvnw Technologies Pvt Ltd (or its partners).
1. From the time the Vehicle is picked up by the User, and until it is returned, all risks associated with such
custody of the Vehicle shall be with such User and the User shall be responsible for securing the Vehicle from
external factors including human or generally known adverse weather conditions.
2. Under no circumstances can the User allow a third party other than himself/herself to use the Vehicle that
has been obtained by the User from Muvnw Technologies Pvt Ltd.
3. The User shall use/operate the Vehicle in compliance with all Applicable Laws.
4. The User shall use/operate the Vehicle only within the designated area specified under booking made.
5. The User shall ensure that any repairs to the Vehicle shall be undertaken only by an authorized service
center as directed by Muvnw Technologies Pvt Ltd.
6. The User shall maintain the Vehicle in a good conditions throughout the rental duration, subject to regular
wear and tear; and shall also ensure hygiene and cleanliness at all times.
7. The User shall be responsible for any and all damages to the Vehicle, theft of Vehicle, accidents,
breakdowns, and repairs to the Vehicle. All costs and expenses in relation to the foregoing, shall be borne by
the User.
8. The User shall comply with all safety standards and measures including but not limited to applicable speed
limits, child restraint laws and any other instructions being displayed/ communicated by the concerned
authorities through marks or sign boards in various locations where the Vehicle is driven by the User.
9. In the event of theft of the Vehicle or any component/part thereof, the User must report the incident to
Muvnw Technologies Pvt Ltd immediately and file a complaint at the nearest police station. The User will be held
responsible for any discrepancy or misinformation if any in the filing of the complaint and appropriate action
may be taken by the concerned authorities, legal or otherwise.
10. The User must ensure the safety of all equipment provided with the Vehicle including but not limited to
helmets, GPS navigation system of the Vehicle. In case any equipment is misplaced by the User, he/ she will be
charged for the same at the discretion of Muvnw Technologies Pvt Ltd.
11. The Users shall undertake full responsibility of their belongings. In case any User claims to have left back
any belongings inadvertently in a Vehicle after the completion of the booking, Muvnw Technologies Pvt Ltd shall
endeavor to locate the lost belongings on a "reasonable-effort" and good-faith basis provided the User notifies
Muvnw Technologies Pvt Ltd of the same within 90 (Ninety) minutes of the successful return of the Vehicle post
completion of the booking. However, Muvnw Technologies Pvt Ltd shall not be held responsible for such loss or
damage to such belongings under any circumstances.
12. The User shall be responsible for keeping his/her Muvnw Technologies Pvt Ltd account related information,
OTP in strict confidence and to not share those with any third parties. The User shall be solely responsible for
any associated costs and/or damages in connection with any and all unauthorized use of such passwords and/PINs,
by third parties. If the User has reason to believe that a third-party may have obtained a password and/or PIN
in an unauthorized manner, the User shall intimate Muvnw Technologies Pvt Ltd of the same and change the
compromised password and/or PIN instantly.
13. The User shall cooperate with Muvnw Technologies Pvt. Ltd, to facilitate Muvnw Technologies Pvt. Ltd., to
inspect the Vehicle at any time during the subsistence of the rental duration.
14. The User shall not create any charge or encumbrance of any kind on the Vehicle.
15. The User shall be solely responsible for charging the batteries pertaining to the Vehicle, at the User’s
cost and expense.
16. Obligations vis-à-vis driving license:
(a)Should the User's driving license expire or be revoked, authorization to drive the Vehicle shall expire
immediately. Muvnw Technologies Pvt Ltd shall be notified immediately or not later than 3 (three) working days
of such expiry or revocation by the User by email forthwith upon such expiry or revocation.
(b)By registering with us, the User authorizes Muvnw Technologies Pvt Ltd and we reserve the right at our sole
discretion to obtain the User’s driving records from the jurisdiction in which the User is licensed. Because
riding the Vehicle requires maintaining a good driving record, we may periodically check the User’s driving
records and reserve the right, at our sole discretion, to suspend or terminate the registration of any User, who
does not meet our driving eligibility requirements.
The above list is only indicative and not exhaustive. Muvnw Technologies Pvt Ltd reserves the right at its sole
discretion to identify any additional responsibilities to be complied with by Users.
1. In the event of a Vehicle breakdown or failure, the User should inform Muvnw Technologies Pvt Ltd of the
same immediately. Subject to availability of alternative Vehicles, Muvnw Technologies Pvt Ltd shall provide a
replacement Vehicle to the User, if such failure or breakdown had not arisen on account of the User’s
negligence and/or default. However, the User shall have to bear the expenses of towing, repair and other costs
if such failure or breakdown had arisen on account of the User’s negligence and/or default.
2. All accidents, and/or damages to the Vehicle, summons or notices issued by police, courts and other
authorities in relation to incidents and/or acts concerning the Vehicle while it was under the custody of the
User shall be intimated to Muvnw Technologies Pvt Ltd without any undue delay within one hour of such
incident. The User shall also report in writing, the entire events in detail regarding such accident/incident.
In case of an incident involving property damage to the person or property of any third party, arising out of
the use of a Vehicle by a User, such User must file an official police complaint and, mandatorily provide a
jointly agreed-upon statement, and complete Muvnw Technologies Pvt Ltd’s incident report form, and cooperate
with Muvnw Technologies Pvt Ltd in obtaining/ providing, inter alia, the following information:
(a) Date, time, and place of incident;
(b) The license plate numbers of any other vehicles involved, their make and year, their identification number
(serial number), and the insurance certificate's number (with name, address and phone number of the insurance
agent);
(c) The names, addresses, and driver's license numbers of the persons involved in the incident;
(d) The name, address, and driver's license number of the owner of the vehicle (if he or she is not the
driver);
(e) The name, addresses, and phone number of witnesses, passengers, and any other involved persons;
(f) Circumstances of the incident describing immediate surrounding environment and vehicle position prior to
the incident; and
The User shall be liable to indemnify Muvnw Technologies Pvt Ltd for any loss/injury sustained by it on
account of the User’s discrepant, inconsistent or distorted complaint.
The User shall cooperate with Muvnw Technologies Pvt Ltd and/ or any other claims adjustment service provider,
in order to obtain findings in relation to any incident/accident involving Muvnw Technologies Pvt Ltd’s
Vehicle during the course of its use by the User.
The User shall cooperate fully with Muvnw Technologies Pvt Ltd in the investigation and defense of any claims
or lawsuit by or against Muvnw Technologies Pvt Ltd. The User's Muvnw Technologies Pvt Ltd accounts may be
suspended until such investigation has been concluded.
In case of any accidents/damages, the liabilities with regard to any out of court settlement initiated or
accomplished by the User with third parties without prior written consent of Muvnw Technologies Pvt Ltd will
be solely borne by such User.
In case of any damage to the Vehicle during the course of its use by the User, Muvnw Technologies Pvt Ltd
shall be entitled to charge an amount equal to cost of repairing the Vehicle, to the extent that is not
covered by Muvnw Technologies Pvt Ltd’s insurers and additionally, the loss of revenue, if any to Muvnw
Technologies Pvt Ltd, as a result thereof.
If any accident or damage to the Vehicle is caused, the User has to bear the entire cost of repair of the
Vehicle, damages caused to third parties and compensation required to be paid to the victim.
To the extent any insurance may cover any claims or liabilities arising during the use or operation of the
Vehicle by the User, Muvnw Technologies Pvt Ltd may cover for them. The User shall be responsible for any
associated deductible charges directly/indirectly attributable to the User’s default or otherwise as per the
sole discretion of Muvnw Technologies Pvt Ltd.
The User shall cooperate fully with Muvnw Technologies Pvt Ltd in the investigation and defense of any claims
or lawsuit by or against Muvnw Technologies Pvt Ltd. The User's Muvnw Technologies Pvt Ltd accounts may be
suspended until such investigation has been concluded.
In the event it is determined that losses/claims mentioned hereinabove exceed the insurance coverage obtained
by Muvnw Technologies Pvt Ltd, the User will be liable for any such excess claims/ losses/ damages. Muvnw
Technologies Pvt Ltd is not responsible for any damage to, loss or theft of, any personal property belonging
to the User, his/her co-passenger or third parties, under any circumstances.
It is hereby clarified that the benefits extended under these terms shall be limited to the extent Muvnw
Technologies Pvt Ltd’s insurance coverage applies. Muvnw Technologies Pvt Ltd shall not be liable to the User,
his/her co-passenger for any indirect, special, punitive, or consequential damages (including lost profits)
arising from or related to Muvnw Technologies Pvt Ltd’s Vehicle, its use, or these terms and conditions.
All bookings made through the Website/App shall be cancelled through the same at anytime. The minimum
charge would be a week's subscription or a month's subscription, depending on the plan which the
user
signed up for.
The refund mode will be through bank transfer within 30 days of return of the e-bike & requisite
confirmations from the Muvnw asset team thereof. The User may also cancel bookings by calling Muvnw
Technologies Pvt Ltd's helpline number and any cancellation communicated in this manner shall be valid,
subject to the User identifying himself/herself and providing adequate details regarding the booking
On verification of the User's identity and booking details, and confirmation of the User's request
to
cancel the booking, the User shall be intimated of the cancellation in such mode and manner as may be
prescribed under Muvnw Technologies Pvt Ltd's Cancellation, Refund and Reimbursement Policy.
Reimbursements on any cancellations shall be made subject to applicable deductions in accordance with
Muvnw Technologies Pvt Ltd's Cancellation, Refund and Reimbursement Policy. There shall be no
reimbursements for expenses borne by the User without the prior consent of Muvnw Technologies Pvt Ltd.
1. Vehicles shall be used exclusively by the User for the purpose indicated at the time of subscription to our
Service Plans. Users shall not allow/authorize any other person/(s) to use or operate the Vehicles or act as a
custodian thereof.
2. Vehicles cannot be used beyond the designated area specified under booking made. The User must ensure that
the number of passengers in the Vehicle does not exceed the seating capacity of the Vehicle.
3. Vehicles cannot be used for races, exhibitions and/or any contests and/or performance of stunts.
4. Vehicles cannot be used for towing, pushing and/or propelling other vehicles or objects. Vehicles shall not
be used in a manner as to cause excessive wear and tear or damages to the same.
5. Vehicles cannot be used in/ in connection with any anti-social or criminal or objectionable activities.
Vehicles cannot be used by any User for any activity which is deemed illegal under the Applicable Laws.
6. Vehicles cannot be used in violation of Applicable Laws including but not limited to traffic laws, rules and
regulations. The User shall be liable to pay any traffic challans/ fines/ tolls payable to statutory
authorities.
7. Vehicles shall not be used/ operated by Users under the influence of any intoxicants or mind-altering
substances. Use of tobacco, cigarettes, cigars, and alcohol is also absolutely prohibited while using the
Vehicle;
8. Use of the Vehicle for any imprudent, negligent, or abusive or for any abnormal use is strictly prohibited.
9. The Users shall not attach any external fixtures or fittings to the Vehicle nor tamper with the Vehicle in
any manner whatsoever including but not limited to tampering of Muvnw Technologies Pvt Ltd’s branding on the
Vehicle and its parts.
10. The User, shall, at all times, safely carry all the Vehicle-related documents (including but not limited to
driving license, registration certificate, and insurance papers);
11. While riding the Vehicle, the User shall not use mobile phone or any other mobile communication or other
such device in any manner whatsoever, or otherwise engage in similar activities, that may distract the User from
riding or otherwise engaging in similar activities that may be prohibited by applicable laws;
12. Users are prohibited from carrying the following items on the Vehicles: (i) Weapons or any sharp or
inflammable objects which may cause damage to the Vehicle or endanger human life; (ii) Any item/object whose
possession has been deemed illegal as per Applicable Law; (iii) Any item or object which compromises the
stability, safety or performance of the Vehicle and/or the passengers and/ or any persons.
13. Vehicle must not be left in a zone which has parking restrictions. If the User leaves the vehicle in such a
restricted zone, the User must immediately notify us, and you will be responsible for any and all violation
notices or towing charges incurred by us.
14. Muvnw Technologies Pvt Ltd explicitly prohibits using/sharing of Vehicle with minor/children. Vehicles shall
be used exclusively by the Users for the purpose indicated at the time of subscription to our Service Plans
The above list is only indicative and not exhaustive. Muvnw Technologies Pvt Ltd reserves the right at its sole
discretion to identify any activity/ use as inappropriate and prohibited. Any unreasonable, unwarranted,
illegal, unethical or inappropriate use of a Vehicle or use in a manner that is not expressly permitted
hereunder, and as determined appropriate by Muvnw Technologies Pvt Ltd in its sole discretion, shall be deemed a
material breach of these terms and conditions.
The Users shall be solely responsible for any unfortunate consequences (including but not limited to penalties,
damages, losses, injuries to self and third parties) arising from the use of the Vehicles and Muvnw Technologies
Pvt Ltd in no manner whatsoever shall be responsible for the same. Without prejudice to its rights, claims and
contentions under the law and equity, Muvnw Technologies Pvt Ltd reserves to terminate/suspend the Users’
registration and/or withdraw Services rendered to the User and/or levy a penalty, in the event Users indulge in
using/operating the Vehicles in a manner prohibited by Muvnw Technologies Pvt Ltd or violate these Terms and
Conditions in any manner.
Muvnw Technologies Pvt Ltd may also report to the authorities any use of Vehicle or other activities that are in
violation of Applicable Law, or in violation of these terms and conditions.
The User hereby represents, warrants and covenants that:
(a) all information provided by the User is true and
correct and that no misrepresentations or misleading statements have been made, and that the User will notify
and update such information from time to time, to keep it current and valid at all times;
(b) the User satisfies
the eligibility criteria set out under ANNEXURE B, has all requisite competence, power and authority to accept
these terms and conditions and to perform the obligations hereunder and the User will perform his/ her
obligations and fulfill his/ her responsibilities under these terms and conditions in a manner that complies
with Applicable Laws;
(c) the execution and performance of the obligations hereunder do not and will not
violate, any provision of any existing agreement to which he/ she is a party, or any applicable law;
(d) the
User has fully understood the operations/ functionality of the Vehicle;
(e) there are no police complaints and/
or harassment (including sexual harassment) allegations against him/ her; and
(f) he/ she has not been charged
or convicted by any court in India or any other country of any crimes including but not limited to those
involving moral turpitude, and that he/ she is not a party to any pending litigation which will materially
affect his/ her obligations hereunder.
The User’s registration with Muvnw Technologies Pvt Ltd shall be valid and subsisting unless specifically
cancelled/terminated by Muvnw Technologies Pvt Ltd. Without prejudice to its rights, remedies and contentions
under the Applicable Laws, Muvnw Technologies Pvt Ltd reserves the right to cancel/terminate the User’s
registration (and these terms and conditions) on account of any breach of the provisions of these terms and
conditions
If any of representations and warranties made by the User are found to be false and on account of violation of
the Applicable Laws. Muvnw Technologies Pvt Ltd at its sole discretion may allow the User to rectify its
breach within such period of time as may be prescribed by Muvnw Technologies Pvt Ltd,
However, the same shall not be construed as a waiver of any rights, claims and contentions, Muvnw Technologies
Pvt Ltd may have under the law and equity. Muvnw Technologies Pvt Ltd may also terminate or suspend all or a
portion of the User’s account or access to the Services with or without reason.
In the event of breach of these Terms and Conditions, that is incurable or if curable, not cured within seven
(7) days from the date of notification of breach (including but not limited to breach of payment obligations
and/ or in the event of theft/ loss of or damage to the Vehicle), then Muvnw Technologies Pvt Ltd, shall, in
addition to the other rights and remedies available to its under these Terms and Conditions and/ or Applicable
Law, be entitled to:
(a) reclaim/ repossess/ immobilize the Vehicle;
(b) forfeit the security deposit or make relevant adjustments in the security deposit in the manner the Muvnw
Technologies Pvt Ltd determines;
(c) the Fee payable during the rental term, in its entirety;
(d) terminate these Terms and Conditions with immediate effect; and/ or
(e) initiate appropriate legal action against the User. It is hereby clarified that the User will be charged
any additional costs viz; legal attorney fees, consultants fees, travel costs, etc. incurred by Muvnw
Technologies Pvt Ltd, in taking possession of the Vehicle from the User.
The User shall indemnify, keep indemnified and hold Muvnw Technologies Pvt Ltd, its affiliates, and their
directors, officers, employees, agents and representatives, harmless from and against any action, suits,
complaints, proceedings, damages, losses, costs, expenses (including reasonable attorney's fees and court
costs), fines, penalties, claims (including third-party claims), counterclaims, actions or liabilities
incurred or suffered by Muvnw Technologies Pvt Ltd,
its affiliates and/ or of their directors, officers, employees agents and representatives in any manner as a
result of
(a) any breach by the User, of the terms and conditions set forth herein, of any of its representations or
warranties or obligations as set forth hereunder;
(b) any act or omission of the User; or from the use of the Vehicle; and/ or
(c) loss or damage to Vehicle or personal injury or death or temporary or permanent disablement or tangible or
intangible property damage (including loss of use) to any third-party. Muvnw Technologies Pvt Ltd specifically
disclaims any liability in relation to the foregoing. Further, it is hereby clarified that if the Vehicle is
lost or is damaged beyond repair, the User shall pay the full cost of the Vehicle to Muvnw Technologies Pvt
Ltd.
The User hereby acknowledges that under no circumstances shall Muvnw Technologies Pvt Ltd be liable for any
direct, indirect, special, punitive, or consequential damages that result in any way from.
(a) the provision of the Services, or..
(b) the User’s use of or inability to use, the Services. Notwithstanding anything contained in these Terms and
Conditions, the total liability of Muvnw Technologies Pvt Ltd under these terms and conditions shall in no
event exceed 25% of fees paid by the User in relation to the Services.
Further, the User acknowledges and agrees:
(a) that riding the Vehicle involves an inherent risk of personal injury and the User undertakes and assumes
this risk in entirety for himself/ herself, and/ or any person riding with the User as a pillion;
(b) to release and discharge Muvnw Technologies Pvt. Ltd. in perpetuity from and of any and all claims,
demands, rights and causes of action of whatever kind or nature, arising from and by reason of any and all
known and unknown, foreseen and unforeseen bodily and personal injuries (including without limitation to fatal
injuries) and the consequences thereof, whether or not caused or contributed to in whole or in part by a
defect in the Vehicle or in any way connected with the Vehicle.
If the compliance of its obligations under these terms and conditions by either Party is delayed, prevented,
restricted or interfered with by reason of Force Majeure, then the Party so affected, upon giving prompt
written notice to the other Party, shall not be liable for non-performance of such obligations
Provided that if the Force Majeure event continues for a period of 30 (Thirty) days, then either Party shall
have a right to terminate these Terms and Conditions with immediate effect, by giving written notice to the
other Party, and the Vehicle shall be immediately returned to the Muvnw Technologies Pvt. Ltd.
However, a Force Majeure event shall not affect the accrued payment obligations of the User under this
Agreement
Muvnw Technologies Pvt Ltd respects privacy of its Users, and will comply with its privacy policy.
The User hereby provides his/ her consent to any collection, use or disclosure of personal
information or personally identifiable data required to provide access to the Services or to deliver
the Services to the User, as per the Privacy Policy.
The User agrees that the Personal Information of the User may be used by Muvnw Technologies Pvt Ltd
or be shared with a third party.
(i) in the event of any mandatory legal or statutory disclosures,
(ii) for reporting of incidents/accidents to hospitals, friends and family of the User, police and
governmental authorities
(iii) to render support in case of an accident or hospitalization, for coordinating with locals,
police, social workers, mechanics, hospital, relatives or friends of the User, as necessary to get
support in such cases,
(iv) for promotional purposes, and
(v) to analyze the User's patterns for providing a better User experience and business offerings.
In order to avoid theft of the Vehicles, Muvnw Technologies Pvt Ltd obtains the location of each and
every Vehicle that is in the field. Please note that in this process Muvnw Technologies Pvt Ltd
would be
able to identify the User's location in a given point of time.
Muvnw Technologies Pvt Ltd also reserves the right to store, process and use the User's Personal
Information, to the extent this is necessary for providing the Services, for administration and
implementation of these terms and conditions and the User's use of the Vehicles. Should third-party
services be used, Muvnw Technologies Pvt Ltd may forward to the third-party service provider the
User's
Personal Information, to the extent this is required to fulfill the objectives of such services.
Muvnw Technologies Pvt Ltd may provide the User's Personal Information to third-parties for the
purposes
of providing/ improving individualized offers, Services, enhancing business operations, improving
User's
total experience and providing any other customized information to Users.
The User shall be entitled to object to the sharing of his/ her data and request for complete
deletion
for his/ her data from Muvnw Technologies Pvt Ltd's database, provided that under such circumstances
Muvnw Technologies Pvt Ltd shall have the option to terminate the User's registration with it and
delete
the User's account.
Further, the User agrees that Muvnw Technologies Pvt Ltd may collect and use technical data and
related
information, including but not limited to technical information about The User's device, system and
application software, and peripherals, that is gathered periodically, to facilitate the provision of
software updates, product support, and other services to the User (if any). Muvnw Technologies Pvt
Ltd
may use this information as per the privacy policy, including without limitation to improve our
products
or services or technologies.
These terms and conditions shall be governed by the laws of India. Subject to arbitration, the courts in Bangalore shall have exclusive jurisdiction in relation to matters contained hereunder
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In the event of any dispute between the Parties, the Parties shall first attempt to resolve the dispute
amicably within 15 (fifteen) days of raising a notice of dispute on the other Party. In the event the amicable
resolution of dispute fails, the Parties shall refer the same to arbitration in accordance with the
Arbitration and Conciliation Act, 1996.
The arbitration panel shall comprise of a sole arbitrator to be appointed by Muvnw Technologies Pvt. Ltd. The
arbitration shall be conducted at the Arbitration and Conciliation Centre, Karnataka, and as per its rules
thereunder. The seat and venue of arbitration shall be at Bangalore, India.
The User may have access to or receive business, technical, financial information or other non-public
information relating to Muvnw Technologies Pvt Ltd The User agrees:
(a) to take reasonable precautions to protect such confidential information,
(b) not to use (except as otherwise expressly permitted hereunder or under the applicable law) or divulge to
any third person any such confidential information.
The rights and obligations of the User under these terms and conditions are not assignable or transferable, in
whole or part. Any attempt to transfer the same without the prior written consent of Muvnw Technologies Pvt
Ltd shall be void and of no force and effect.
Muvnw Technologies Pvt Ltd reserves the right at its sole and absolute discretion to assign the rights and
obligations under these terms and conditions to an affiliate or to any other entity in connection with a
corporate transaction or otherwise.
If any clause or provision of these terms and conditions, or the application of such clause or provision, is
held invalid by a court of competent jurisdiction, the remainder of these terms and conditions, and the
application of such clause or provision to persons, or circumstances other than those with respect to which it
is held invalid shall not be affected.
Waiver by Muvnw Technologies Pvt Ltd of any term or condition of these terms and conditions at any one
instance shall not be deemed or construed to be a continuing waiver of such term or condition for the future
or any subsequent breach thereof.
All provisions which by their nature should survive the termination of these Terms and Conditions for any
reason shall survive the termination of this Terms and Conditions, including without limit, provisions
pertaining to payment obligations, confidentiality, indemnity, limitation of liability, notices, dispute
resolution, survival, etc.
Nothing in these terms and conditions will be deemed to either constitute a partnership or agency between the
Parties for any purpose. Muvnw Technologies Pvt Ltd shall render all the Services as an independent
contractor. Neither Party shall have any right or authority to act for or to bind any other Party.
It is intended that the obligations under these terms and conditions shall always be maintained and performed
on an arm’s length basis. Users can review the most current version of the Terms and Conditions at any time on
the App/ Website.
Muvnw Technologies Pvt Ltd reserves the right to add, remove, modify or replace any part of these Terms and
Conditions by posting updates and/ or changes, at any time, without special notice to the Users. It is the
User’s responsibility to check the Terms of Use periodically for changes
Eligibility Criteria:
1. Users must be above the age of 18 (21 years of age in respect of certain categories of Vehicles)
2. Users must possess a valid driver’s license issued by the Government of India to operate the Vehicle,
unless otherwise specified under the applicable law; and must ensure that they are valid and in effect
throughout the subsistence of the Service Plan;
3. Users must possess sufficient identity, age and address proof
Supporting Documents:
1. Proof of Identity
2. Proof of Age
3. Proof of Permanent Address
4. A valid Driver’s License to operate the Vehicle
5. Recent color photographs